Lessons I have learned in 2009

Here we are at the end of another year.
What a year.
For the most part, it wasn’t exactly a great one (on so many levels).
The recession hit quite hard, many of my friends suffered (both in the industry and outside of it), some of my clients wouldn’t spend a dime on any form of marketing (even though they really should have), I lost a client (or two) to ridiculously cheap designers, and I had two close deaths in the family (one suddenly) including the loss of my beloved grandfather who was one of my biggest business mentors.
I can’t say I’m sad to see this year over.

At the end of 2007, after my first year of working on my own full-time, I wrote a blog post titled “The year in review and the lessons I learned”

All of these lessons still apply, and here are some more I learned during the great recession of 2009...

The client that says “thanks for the quote. We are getting a few more and will get back to you” will most likely never get back to you.

It seems that if you write a blog post praising somebody in this industry, people will start questioning if you are sleeping with them (I’m still laughing).

If hundreds of fishermen descend on your fishing hole, it’s time to either pack up, try a different bait, or find a new fishing hole.

When they create a movie based on the fact that people have left your industry in droves (see “Lemonade – The Movie"), that’s typically not a good sign.

With that said, when life hands you lemons, make lemonade. Corny and overused, but still rings true.

Twitter and Facebook are powerful as hell and can lead to amazing opportunities if used correctly.

Don’t worry about snarky, negative idiots on online forums. They are probably huge losers in real life.

A large client that nickels and dimes you (asks for a reduction) on a small invoice is one you should fire immediately.

Get a great paralegal/collection agent working for you. In Toronto, I recommend Jeff Greenberg. For outstanding invoices and the unresponsive deadbeats behind them.

I have said this a dozen times but here it is again… No matter which new client you will work for, get a retainer before you begin any work. If they are serious, they will oblige.

Never act completely taken aback when a woman tells you her age. Especially someone that has brought you in for an interview. Long story.

Know who your friends are. Know which co-workers are on your side. Make sure not to share too much information with those that can easily become your competitors. If they become your competitors, make sure you get them to forget this rule.

Find a great creative partner. Especially if working for ad agencies. I love mine to death (hi Linda) and I’m lucky to have her.

Shake all negative thoughts.

Stop putting up with, and dealing with bad clients and start focusing all your energy into finding some great ones.

Never stop moving forward.

Do not count on anyone that promises you “more work coming”. Sometimes, that could mean “many months from now”. (Go back one)

Stop contributing to design contests and crowdsourcing sites.

Don’t stop reading my rants about design contests and crowdsourcing sites. ☺

This industry (and life) is full of peaks and valleys. Not every year can be a great one. This year was bound to happen after so many great ones.

Life happens when you are making other plans.

Tough times don’t last. Tough people do. (This one’s a favourite to my father).

And (once again)…

Family comes first.
Always.
No matter what.

I think to end this year, I should tell my favourite lesson of 2009. An uplifting story about something I witnessed.

I was in Las Vegas for the 40th annual World Series of Poker (in June) and one night I played in a tournament at the famous Golden Nugget casino.
A player got knocked out (by my friend) in the bubble (the last finishing position before entering the payout structure). The poor guy lost miserably with the best hand. Anyone that plays the game knows the horrible feeling of being “the bubble” when you were just within reach of getting paid.
He shook hands with my friend and shuffled slowly out the door with his head down. You couldn’t help but feel sorry for him. He looked so sad.
About 10 minutes later, he came running into the room jumping up and down and gave my buddy the biggest bear hug with the words “thank you for knocking me out of this tournament”.
When he left the room he sat down (to mope) in the first seat he could find outside the doors. It was the seat of a 5-cent slot machine. After a minute or two of shaking off the loss, and figuring he was already in front of the machine, he put in a dollar bill, took one pull, and won the $6,500 jackpot.

Moral of the story, for every yin, there really is a yang.
And just when you think you are in the worst spot (and your luck is horrible) something great may be waiting just beyond the next door.

Goodbye 2009. Bring on 2010.

Have a happy holiday season (whatever you celebrate), and may 2010 be a great year for you and yours.

I saw LEMONADE MOVIE (yet left extremely pissed off).

A few hours ago, I had the pleasure of watching a screening of a movie that I could personally relate to. Lemonade is about what happens when people who were once paid to be creative in advertising are forced to be creative with their own lives.

www.lemonademovie.com

With so many people working in the advertising industry in this city, I was really amazed at how few came out. I would have bet (especially since the screening was free) that it would have been a packed house yet only around 100 people were in attendance.

At roughly 40 minutes in length, the film was extremely well done. Music, direction, etc., all came together beautifully to tell people’s stories without any unnecessary, boring filler.
It got straight to the point. Everyone got laid-off, got over the hurt and feelings of being unwanted, and moved on after discovering what was truly important in their lives. If you have ever worked in this industry, hell, if you have ever worked in ANY industry, you should be able to relate and it is really worth seeing the film. Many (myself included), left inspired and questioning what would truly make us happy in life?

So now you are probably wondering why I left steaming mad (as my title suggests)?

One word.

Irony.

The organization that sponsored/screened the film (that will remain nameless) made some announcements after it ended. One of these announcements was about an open "website design contest” they will be holding in the near future. The winner of this contest will get $1000.

Just so we all get this straight…an organization that just screened a film moments earlier about creative people being laid off in the ad industry is throwing a contest that de-values the livelihoods of creative people working in the industry.

We all know how I feel about design contests. I could feel the blood boiling in my head. I bit my tongue trying so hard not to explode when the organizer asked if there were any questions?

I decided to confront her when it was over.

I walked up, introduced myself, and flat out asked how an organization can be so hypocritical that they would hold a design contest after screening this film?

Amazingly, her response was “I know, I know” and she tried to explain how they still consider the contest a “good idea”.
I asked her how it’s a good idea? It’s no wonder people are losing their jobs. If every company that needed some creative work decided to hold such a contest (and it seems as if they are), why would anyone ever need to hire an ad agency? I tried to make her understand that what her organization is doing is contributing to the demise of our industry.

She replied with an authoritative “everyone that submits a design will have their link featured on our website”.

This is a classic line that I hear often. It translates into “do all our work for free, and we promise you’ll get a load of business out of it because we know a lot of people”.

Anybody that has been on the freelance side of this industry will tell you that this line is the standard ‘biggest-load-of-crap’ that you will hear often as justification for free work.

There was something one individual (featured in the film) said that stuck with me.

“Companies don’t need to go to an ad agency anymore. There are plenty of people out there that are great at what they do and are not only willing to do the work, they actually love doing it”.

I quoted this line to her. I asked why they won’t consider hiring a great out-of-work designer to build them a website and pay them the $1000? What I got in return was another justification for the contest. “I believe there is room in this industry for both” she replied.

Why is it so difficult to understand that by holding this immoral contest, they aren’t (as they believe) giving an opportunity to recently laid-off creative people. What they are actually doing is taking advantage of their vulnerability.

Lemonade (and those involved in the making of it) - I give you an “A”. I really enjoyed it.

Organization that sponsored the screening - in my books you should really be ashamed. Go through with this contest and you deserve a big fat “F”.

Now, go hire a recently fired creative that can use the money to feed their children.

Great…Another contest.

On an industry forum, a new spec contest has come to light. Absolut Vodka is holding a creative contest. The winner gets a whopping $500.

Whooptie-do.

$500 from a company that makes millions. Less than the janitor probably makes per week mopping the floors at their corporate headquarters.

Somebody excitedly posted the link (I've changed the name to indicate my true feelings)...
Absolut Bullshit Contest

Those that follow me know how I stand on this subject. But somebody in the industry wrote a response to me on the forum voicing my disapproval…

“This one wouldn't be bad practice for someone with little to no experience in the real world + you get to work on an Absolut Brief so it's not all bad.”

Here’s my response…

It's all bad. How does anyone get into the real world when the real world is the fact that Absolut (and all the others that do these demeaning contests) are taking work away from their agencies? No work = no agency. By contributing to these contests, what you are in fact telling these corporations is that we work for free. Our education means nothing, our money invested means nothing, our time means nothing.

Go call 20 dentists, have them all pitch to whiten your teeth, and tell them that the winner may get a long term client. "May" being the correct word. Or 10 mechanics can try and fix your car, and whoever succeeds, "may" get paid.

In every industry, they will tell you straight out to fuck off (I believe using profanity is appropriate in this situation).

In ours, the majority of us don't do a damn thing. Except for a select few (and don't think we don't rat these companies out to design organizations who in turn, write and bombard them with tastefully crafted nastiness), we continuously (as an industry) take it right up the ass.

And what's absolutely amazing is that many of us take it with a smile on our face.

Sad.

I'm going to write Absolut and tell them to send over a dozen crates of different flavoured Vodkas.

If my friends and I have a great time (over the course of around a month), I will be sure to "mention their name" as a winner in my books on Facebook and Twitter. I'll even pay them a little something for their trouble.

Absolut: Please make sure you ring the doorbell when you deliver.

I'm waiting.

For more info on this subject, please visit
www.no-spec.com

What the hell are they teaching you?

The other day I had the pleasure of having coffee with a 20 year old advertising student that emailed me asking for some guidance. He was troubled. Not with the industry and its current state but with the school he has attended. A 2 year advertising program at a college that has basically prepared him for absolutely nothing.

I asked him about the curriculum and what he told me left my mouth hanging open.
They are teaching old school methodology. Concept driven drivel on generic products that have been done to death year after year since the late eighties. How original…lets create a new print concept for a hot sauce. It doesn’t matter that 30,000 before you also have an ad like this in their book, or that agencies (in the past) have won numerous awards for this client. You are sure to one-up them.

I asked the student about interactive and what courses he was taking?
Blank Stare.
I asked him about social media and what they have touched on?
Blank Stare.

“This is the problem” he stated. “I don’t think they are preparing us for what we need to succeed in this industry”.

He is right. Advertising today is not about creating a billboard for a hot sauce. Advertising today is about creating what is right for the client. And every one of them is different. If the client is best served by an ad campaign on a social networking site, then you do an ad campaign that will be successful on a social networking site.
They aren’t touching on web design programs? Not even one day on the basics?
Nearly every creative want-ad in the careers section of industry magazines (in today’s market) wants an interactive art director.

Many schools need to wake up and stop taking student’s money with the false promise of careers in this industry. The curriculum needs to be updated every few years with a focus of what is new and what is coming. Not what was and is now going.

According to this student, the instructors also persuade them to take on spec work for clients to help build their portfolios. This is not the first time I have heard this. In a recent comment on one of my past blog posts, the writer states…

“What really frustrated me was how the teachers at my school would encourage us to take jobs from "good clients" at a ridiculous price to "make our names". I think our teachers weren't aware that it didn't work like that anymore”.

To sum up, what I have seen (time and time again) in meeting with graduating students is that many schools are taking their money, the instructors are tired designosaurs teaching what they knew back when they were at the heights of their careers (decades ago), and they are instilling in these kids a low sense of self-worth. The very people that are supposed to be preparing their students for a successful career in this industry are contributing to the demise and immorality that has taken over through spec work, contribution to contests, and working for little to no money with the hope that somebody may take notice down the road.

Very nice.

If I were to teach (and I have thought of doing this many times), my course would focus on real world business preparation. Many end up freelancing (in one form or another) so I would teach them the basics. How to write a proper proposal. How to create a proper contract and invoice. How to prepare for taxes. Things that hold up in this business. I would prepare students for the real world. No sugar coating. I’d even give a lesson on how to collect from a deadbeat client. If I was to have them work on a client, I’d pick some obscure start-up and have them start from the bottom up.

The last thing I would have them do is create an ad for a generic client, in a tired medium, and tell them to get out there and sell themselves short. If you’re going to teach concepts, make the students adapt their work into executions for different mediums available in today’s world. The ad for hot sauce should not just be a billboard, it should also be applied into some form of a promotion utilizing the internet. It should involve different applications and mediums for a complete execution.

Students, research the school you choose. Research how many graduates got hired in their respective field. Research the backgrounds of the instructors. Where do they stand in the industry right now? Choose your school the same way you would choose your spouse.

Very carefully.

Because before you know it, the only thing you’ll be able to do with that hot sauce ad is identify the product easily in the supermarket.

Until next time, keep dreaming.

If you could follow JUST one person in your creative career…

Everybody needs a mentor.

Recently, I was asked who has had the greatest impact on my career?
Over the years, I have worked with some great and talented people, I’ve learned a lot from several of them, but I don’t think I can really name one person in the workplace that took me completely under their wing. Pondering the question, what I came to realize is that one of my main mentors is actually somebody in this business that I consider a friend. I haven’t worked with her at all. I’ve only met her face-to-face a few times but we’ve just had some great chats over the years and I’ve listened…to EVERYTHING she has to say.

What I learned a long time ago is that this business is not just about the work you create, but also about making the right connections and contacts. Whom you rub shoulders with can be as important to your career as your book. As I have mentioned in past articles, I have found full-time agency work by chatting up Creative Directors at an industry function with a glass of Scotch in my hand.

Social Marketing takes this networking to a whole new level. Facebook, Twitter, LinkedIn etc. are like being at the cocktail party or award show reception 24/7.
You can introduce yourself to anybody. You can follow their words. You can have many mentors and follow many people.

I have no idea how and when I met Heidi Ehlers, but I knew from the moment I met her that this was one person I would stick close to the rest of my life. In the world of advertising and design (especially in North America), Heidi may possibly be the most important and knowledgable person you could ever know. A former creative herself, Heidi is the owner of BLACK BAG creative recruitment + career management. She’s not just a headhunter, she is THE headhunter. BLACK BAG is about creative talent. Finding creative talent, strategizing careers with creatives, studying what causes the best creative talent to be the best and what causes the hot shops to be hot.

I could go on about her “Diary of a Creative Director” series or “Camp Black Bag” workshops. I could write endless paragraphs about how inspiring she is when listening to her speak, or how many times she has been able to steer me in the right direction. But I will simply end this post with two little words of advice...

FOLLOW HER.

If I could only have one mentor in this world, or if I could follow just one person that I believe would be the greatest asset to my career, it would be Heidi.
I think you should be listening too.

On FACEBOOK: BLACK BAG creative recruitment + career management
On TWITTER: BLACKBAGtweets

Status Quo

Potential Client:

Hi Ronnie. We would like to use your creative services but we would like to see some ideas and concepts before we give you the go ahead.

Ronnie Lebow:

Sure. And since you are a Dental office (and I'm already here), lets go into the next room so you can whiten my teeth. If I like the results, maybe I'll agree to pay you.

Bald Media…a new launch.

Around a year ago, I was busy putting together a new guerilla marketing company that I believe is fantastic for trade shows and on-the-street product giveaways. In today’s digital world, anything on the street and in the public’s face is great exposure and my company sure does draw attention.

Bald models heads are airbrushed with a company brand, product or service and are unleashed on the unsuspecting general public. Imagine 5 guys walking through a packed shopping mall during the holiday season or handing out product samples at a trade show. People can’t help but look. It only makes sense that my company’s slogan is “heads that turn heads.”

Unfortunately, while I was putting it all together, an advertising agency in New Zealand came up with the same concept for a client, it made news, and I knew I had to act fast to launch the company. To top it off, a media journalist saw my ad online (searching for the models) and decided that it was an interesting story that simply couldn’t wait to be told. I had no choice but to work through the weekend and get everything ready for its Monday release.

The story broke and the phone started to ring. I had 3 gigs booked right out of the starting gate. I figured my company was going full steam ahead. That’s basically when the economy tanked and the projects quickly got pulled because the clients began to “trim the fat”. Bald Media was simply an extra touch. All the “extras” started getting cut out of the budgets from worried corporations.

I have several friends in the staffing and event planning industry and they saw the same thing with their businesses this year.
So I decided to stop focusing on promoting the company, and figured I would lay low only to launch again when the time was right.

With the economy now getting stronger, and the holiday and trade show season right around the corner, I believe there isn’t a better time to start promoting it than at this moment. Bald Media will get a company or message noticed. Especially to large captive audiences. It is not only a fact, it is guaranteed.

The procedure of application is also a crowd pleaser. Having the airbrush artist on-site at an event is an advantage as people will gather around to watch the logo/message being applied. In today’s world of limited attention spans, it is guerilla marketing at its finest. With over 25 models of different ethnicities in my roster, I’m ready to go.

To re-launch Bald Media, I teamed up recently with my airbrush artist and decided to do a test street run. We wanted to see what would happen and the timeframe involved in the application process. Since it’s my company and I shave my head (which is how I came up with the whole idea in the first place), it only made sense that I would be the guinea pig.
We did two artistic versions. One, a company logo for a potential client for the upcoming Canadian Poker Expo, and the other, a generic application for Bald Media.

Upon walking out the door and into the street, the results were unbelievable. I literally stopped traffic as cars slowed down to look at me. I had the airbrush artist grab the video camera and run way down the street to capture the reactions and results for posterity.

If it could generate this kind of response within minutes of being outside on a moderately quiet street, I can only imagine the exposure possibilities for a corporate brand in the right setting.

To watch the application video and street test run, please visit the site…

http://www.baldmedia.ca/baldmedia.mov

or on YouTube

http://www.youtube.com/watch?v=h-Wfsuywl4c