Showing posts with label design. Show all posts
Showing posts with label design. Show all posts

Thursday, December 07, 2017

We use the word ‘Freelancer’, but I’m a Surfer, Angler, and Gambler.

I have been working as a full-time freelance creative professional since the late 90s. Meaning, I run my own business and invoice everybody that hires me. I’ve worked long stretches and short stretches - on monthly retainers, by the day, hour, and by the project for a multitude of corporations, start-ups and agencies over the years. Needless to say, I spend a lot of time in boardroom meetings where I’m either being interviewed (I look at it more like speed dating because wanting to work together goes both ways), negotiating, or presenting.
One thing that remains constant when you work this way is the ups and downs. The peaks and valleys.
When you’re busy working creatively, you don’t have time to self promote and your funnel can easily empty. When you take on a 3 month long project or agency gig, you will finish with a much fatter bank account, yet might find yourself with nothing lined up to work on next. This is one of the reasons I seek out agencies and firms that can use my ongoing help, and why long-term client relationships are vital to the way I work.
A freelancer that tells you they are ALWAYS busy is either stretching the truth, quite new, or they don’t charge enough.
It’s a surfer telling you there’s never any flat (dead calm).
It’s an angler telling you the fish are always biting.
It’s a gambler telling you they are always winning.
SOMEWHERE along the way, they have encountered (or WILL encounter) a slow period. Somewhere along the way, they were probably worried about a lack of projects to ensure a successful month.
Going back to the title of this piece, as a free agent, I am constantly sitting on my surfboard, watching a bunch of rods, and playing in poker tournaments.
There are GREAT years. There are slower years. This is the way it is. There are years where you are making money hand over fist, the jobs are rolling in, and then, through absolutely no fault of your own, you lose 3 ongoing clients in the span of one single week. I could lie and tell you this has never happened to me, but that scenario is exactly what I encountered a few years ago (to the tune of over 90k in annual billings), and I haven’t stopped working to continuously rebuild.
There are plenty of ways that you can lose a client. When it came to my own experience, one sold the company (and the new owners had their own people), one put their marketing efforts on hold, and one retired and closed shop (this one was bittersweet but left me feeling content that I may have helped play even a tiny role in it).
If you work for agencies, sometimes they also have slow periods or they have JUST enough work to keep their in-house staff busy. If you are at a senior level and earning a decent wage, they may have no choice but to let you go. You can’t take any of it personally because, as they say, THAT’S business. You just have to start looking at your place in it through other mindsets.
We’re Surfers.
The project you were working on has finished, or, as an agency employee, you were just downsized. That wave just ended. Like a surfer sitting on your board in the flat, you’re now waiting for the next wave to come in that you can ride for a while. The question is, will you be riding the next one for a week or 5 years?
Understand that we are ALL crammed together in that water. There are a large number of other great surfers out there waiting to catch your wave. It might be a long stretch of time until you see a wave again, so you might want to explore other beaches or find some smaller waves (side clients) to ride until some big ones present themselves. I’ve had years where the small waves have been a lot more fun and much more financially rewarding than the big and long ones. Sometimes, while riding the small waves, a big one will come along (you win a sweet contract), or an agency offers you an in-house position (I was onsite on a monthly retainer for 7 months last year), but waves and rides WILL always end. Don’t just sit on your board and wait in one place. Look to other beaches. Look for waves, ANY waves, to keep you surfing until new (and hopefully bigger) ones appear.
We’re Anglers.
Looking for people to hire you is like fishing. The more people you meet and connect with, the more baited lines you have in the water. The more baited lines in the water, the more likely you are to hear a reel sing. Change fishing holes (see if other industries can use your services). Throw out constant bait. Improve your online portfolio and tell people about it. Go to networking events. Write an article about surfing, fishing and gambling...
Don’t be afraid to throw out multiple lines. Don’t be afraid to try new lures and bait. Don’t be afraid to raise anchor and switch spots. Always be experimenting. Always be exploring. Always look for new ways to get a fish on the line when they simply aren’t biting.
We’re Gamblers.
Being a freelancer is being an entrepreneur. You can’t be an entrepreneur without being a gambler. Don’t be scared to jump into some games or take some shots at a few bigger tournaments (RFPs). All you are investing is your time and if you’re slow, you have a lot of it. I won a nice-sized RFP with the Government last year and I never believed the odds were in my favour to even make the final table. Sometimes Lady Luck WILL attach herself to your arm.
Every job you apply for is a tournament (usually a huge one). Every single project where you throw your name in the hat for consideration is a game. Every salary or fee negotiation is a hand in play.
When it comes to gambling (and I truly believe that everything in life is a gamble) two of my favourite sayings ring true…“Fortune favours the bold” and “No guts, no glory”.
If you can afford to, find a start-up company that has the potential for success, doesn’t need a whole lot of your time, and work on points. Not for FREE…for a percentage. Be sure to get it in a written contract. You might even find yourself not needing to work that much longer. According to the grapevine, the graffiti artist who painted Facebook’s office took stock instead of payment and is now worth something like 200 million dollars. I’m invested in several different companies under this arrangement. Hopefully, at least one will pay off in spades, but the worst that happens is I have a much fatter annual portfolio to shop around, and the work helped keep my brain focused and sharp.
Don’t be afraid to take on some risk. No risk, no reward. Find different ways to play the game. And it IS a game. Small games lead to people telling you about bigger games. Winning in bigger games leads to a much more relaxed mind if you have a cool streak, even for several months.
I’m all of these, both professionally and recreationally, and have found that the key is to not separate the mindsets and applicable rules.
When I’m working 10 hours a week I’m looking to work 20. When I’m doing 20 I’m always looking to do 40. When I’m doing 40 I’m looking to do 80. And I love 80 hour work-weeks. Seriously, I LOVE them.
I live for the long and high waves. The days when the bite is ON. The wins and cashes. I’m happiest when I’m up on the board, when the reels are all singing, and when my chip stacks are growing.
When the wave finally crashes, the action stops, and the tournament is over, I try to get over it quickly knowing that it was to be expected and I should feel a strong sense of accomplishment.
Next wave. Next hole. Next game. Every new day brings it.
I simply get back out there.

Monday, October 26, 2015

Your new cheap (STOLEN) design can land you in trouble.




Im a designer. A real designer.
Meaning, I take pride in coming up with unique and original solutions for my clients.
I am very protective of the work I have created for them and I don
t take kindly to others stealing it for themselves.

There are laws.
This is not the wild west where anything goes.
Why is it, in 2015, people think that they can take whatever they want off the internet, repackage it, and sell it cheaply to another? They don
t believe theyll get caught?
To go with this question, how is it that people believe that they are getting unique and customized work from a designer that only charges $5?

Many years ago, back in the early 90s, I designed a logo for a Toronto Comedy Club named Comedywood.
Because the most iconic symbol in this city is our tower, we (the client and I) decided that the character behind the logo should feature such.
I sketched and I sketched and I sketched some more, and eventually, I created the final piece that hung large in lights, high above a popular shopping plaza in this city where the club was located. It was well known. If you look closely, you
ll see that the lines in the logo arent perfect and theres a lot of unevenness because I didnt use computer vector arches and graphics, I freehandedly cartooned this logo using a pen.

What
s mind boggling is that for some strange reason, it is the most ripped off logo that I have ever created.

Thanks to reverse Google image search, I am able to find instances where this logo has been stolen and recycled on an ongoing basis. I
ve even seen it featured in a (foreign) designers portfolio. And as I mentioned, believing that this is not a free-for-all, I personally follow up on each and every one of these copyright infractions.

I usually start with a polite note of
you are using my work without permission so please remove it and only ONE time have I received an apology.
Usually, the answers I receive are
F you, WTF? and my all time favourite which happened to me this week your problem doesnt lie with me. It lies with the designer I hired”.

Actually, legally, my problem DOES lie with you as you are publicly using my work and showcasing it to promote yourself and/or your services.
But, I don
t believe the world is full of intelligence or those that fully understand the rules, so (as a nice guy) Im willing to let this one slide.

However, my problem right now DOES lie with the designer. He
s the one that tried to pass off my work as his own.
Knowingly.
Deceitfully.

Want a logo for $5? You get what you pay for.
But don
t be surprised if you get a call/letter/email from the designer who actually created it, or even worse, a lawyer stating that you now owe somebody a whole lot more. 





Thursday, April 23, 2015

The year of the mobile-friendly site.



This week, Google tilted the search engine algorithm in favour of mobile optimized sites.
In laymans terms, if your site is not mobile friendly, it will be moved down the search engine ranks giving your competition an advantage.

Google discussed the algorithm update in its Webmaster Central Blog: 


“Today’s the day we begin globally rolling out our mobile-friendly update. We’re boosting the ranking of mobile-friendly pages on mobile search results.”



Every business in 2015 MUST have an online presence and now, according to Google, they should also be mobile friendly. And chances are your current website isnt.


To find out if your website is mobile friendly, click this sentence.


If your website has passed, GREAT. You are up to date.

If it didnt, and you are currently working with a web designer, make sure to ask them to optimize your website so it also works on mobile devices.

If you are NOT currently working with a web designer and need a newly designed site, or want your current site updated and/or transformed, I have a special on complete
packages at this moment that will be extremely gentle on your budget.

Become Mobile-Friendly HERE







Friday, September 05, 2014

Just THINK of the recognition!!!

I love when potential clients state “we know our budget is extremely low but think of all the RECOGNITION you will receive”.

Here’s my answer...

Two designers won the logo design contest for the Vancouver 2010 Olympic games.
Their work was everywhere on a global scale.

Name ONE.




Monday, April 22, 2013

Like, Seriously?



Back in 1992, I did something that only a small group of people could achieve.
I graduated from one of the most prestigious art and design schools in the world as an advertising art director (with a minor in graphic design).

I put in 4 long years toiling at a drafting table.

Thousands upon thousands of dollars were spent on art supplies, pencils, rapidographs, layout boards, markers, Letraset, etc. etc. etc., while studying under some of the best design instructors and artists in the world, to perfect the skills (and craftsmanship) it took to enter these professions.

Over 1300 applied to the college from around the world every year.

But only (roughly) 300 applicants were accepted.

You had to present a full portfolio of work (which I had completed through 4 years of after school programs and life drawing classes during high school) to a panel of 3 instructors and a student.

In my last 2 years at the college, I had the honour of becoming one of those students and sometimes, I wonder how many went on to lucrative careers thanks to my thumbs up?

After the first grueling year studying a wide array of courses, you had to apply again to be accepted into the “Communication and Design” program for the next 3 years.

Again, a select few would make the cut with approximately 60 students making their career aspirations a possibility.
Somehow, with a lot of work and determination, I was one of them.

When we graduated, there was a high sense of pride.

4 years of study.
The same amount required to become a lawyer, or an accountant, or any other white collar professional who made a very decent living and earned a degree of respect in the workforce.

“What do you do?”

I’m an art director and designer.
“Sweet. Which agency?”

Those (like myself) who found their way into ad agencies and design studios were handsomely rewarded for the skills they were taught.

Amazingly, in those years, I had to tie back my ponytail, take out my earrings, and put on a shirt and tie for job interviews.

Anyway, yada yada yada…there’s a brief history.

I’m not going to bore you with yet another tale from the good old “Mad Men” days of this industry.
My blog is filled with these stories (see “I love the smell of rubber cement in the morning”).

Now, you may be asking “Ronnie, what is the point of this post?”


Yesterday, I’m doing a search and I came across a job listing.

It was when I saw the bottom line that my heart sank.

As I said, those of us that were selected to put in 4 long years of study before the days of computers, Creative Suite, the internet, crowdsourcing and design “contests” were a well-respected bunch who belonged to an exclusive club.


Our profession had mystery. It had prestige.


There was a sense of jealousy and awe to those who learned what you did for a living.


Now, here we are in 2013 and once again, I’m just shaking my head.









Tuesday, October 30, 2012

Basic formula to freelance success




I have now been working as a professional freelancer for 14 years.
In the last 6 years, I’ve been successfully working from the location of my choice - a comfortable home office.
When I am at work, I truly ENJOY being at work.
And of course, I also enjoy all the many perks that a single staircase commute has to offer.


I’d be lying if I said it hasn’t been a giant rollercoaster filled with ups and downs.
It has.
Many of them grace the entries on this blog.


I have learned that in order to run any successful business, especially in the service industry (which is what we, as freelancers, are), it takes a LOT of time and effort to get the machine up and running smoothly.
In order to get to a point where you have an ongoing stream of great clients and a steady flow of decent income for the service(s) you provide, it also takes something that many don’t often understand…


It takes extreme willpower.


This has been a really busy year. And for the most part, I’ve been enjoying every single second of it because it appears that the basic formula I’ve stuck to for years has finally been paying off.
It is an ideology that I have no problem sharing with you.


Now, I must point out that I get e-mail blasts and newsletters almost every single day from companies etc. wanting to sell me the secrets to success. They offer new technologies and seminars and everything else under the sun to help me become more successful.


I find that much of this info is quite useless. They are simply salesmen peddling a product.
As Public Enemy once said, “Don’t believe the hype”.
Here, in my opinion, is the ONE real way to do well as a freelance professional...


It’s to keep saying NO.


No, to crappy clients.
No, to crappy projects.
No, to crappy fees.


And it ACTUALLY turns out, that when you keep saying NO to those things, the ones to which you say YES will generally ALL be positive and beneficial to you in the long run.
This is what you will have to look forward to as you continue to build your business…


Great clients.
Great projects.
Great fees.


Sounds easy? It’s not.
There’s more to it…


Not only must you find the clients who value you while getting rid of those who don’t, you must build solid relationships with them through a high level of trust and understanding.
You must also have a great work ethic and be completely reliable.


Become “their guy” (and when I say “guy” that of course, also includes gals).


Their guy that can take a project from start to finish without the need for any hand-holding.
Their guy that can take care of their marketing challenges and creative needs successfully.
Think you can do that? Not everyone can.
And this is what separates you from the competition.
Business will keep coming to you when your clients value and appreciate what you bring to the table.


Once your clients understand your value. When they know they can count on you, and that the huge pile of work they just got handed when the company downsized and fired their partner, loading it onto their plate without so much as a raise, is now in your capable hands, you can basically name your price.


To sum up, it’s easier to relate what I’m trying to say in a quick story...


Unfortunately, my automobile mechanic died tragically this summer.
I’m REALLY feeling the loss.
Will I be able to find another mechanic? Probably. Eventually.
But in my eyes, he will forever be irreplaceable.
Why? Because of the relationship and trust that we shared.
As a client, I can honestly say that the work was great and he always took care of me.
I NEVER asked him about the price for the repairs.
I simply walked in, told him the problem, and dropped my keys on the desk. Whatever he told me, I always knew it was going to be fair and worth every penny.
This relationship will be extremely hard to replace.
It will also take time to develop this rapport with somebody new.
Why? Because he was MY GUY.


His garage was always ridiculously busy.
Busy because to everyone who came in, he was THEIR GUY.


Work towards being the professional (and getting the clients you want) who simply come in and drop their keys on your desk.


And to the rest that just aren’t worth your time or energy, be sure to keep on saying NO.


Over time, all of the positive ones to which you say YES will add up.




Until next time, keep dreaming.